Returns & Exchanges
We take pride in our high level of customer satisfaction and our service reputation. If for any reason you are not satisfied with any part of your purchase, return the items in new condition with tags attached. We will be happy to exchange or issue a refund.
Returns will be accepted within 15 days of purchase for regular priced items. Bikinis and Sale Items are FINAL SALE!!
Garments must not be worn or washed and must have tags attached. Garments that have been laundered or altered may not be returned or exchanged for any reason.
Shipping is non refundable
If an item was purchase with free shipping, a shipping charge will be add to the order and a partial refund would be made.
Please return items with a tracking number to:
Up Vibe Group,LLC
Up Vibe Exchanges-Returns
17050 Collins Ave.
Sunny Isles Beach